Luxury Local & Bush Flights from Wilson Airport | Instant M-Pesa Ticketing
Safarilink is Kenya’s premier safari airline, offering seamless connections to the Maasai Mara, Diani, and Zanzibar. In 2026, they’ve elevated the experience with their new Executive Safari Lounge at Wilson Airport, providing a VIP start to your bush adventure.
Don’t wait at the terminal. Our Safarilink Kenya contactprovides 24/7 support for Safarilink bookings, urgent seat confirmations, and instant M-Pesa payments for travelers who want to skip the website’s credit card hurdles.
🟢 Safarilink 24-Hour WhatsApp Support
- Call/WhatsApp:+254743364862
- Direct Help: VIP Lounge Bookings, 15kg Soft-Bag Advice, & Child Fares
- Availability: 24/7 (Human-led Safarilink Kenya customer care)
Safarilink Nairobi Office & Wilson Location
Safarilink is based at the heart of Wilson Airport. If you are heading there for a flight, here is the 2026 location info:
- Head Office: Phoenix House, Wilson Airport, Lang’ata Road, Nairobi.
- VIP Experience: Ask us about booking the Executive Safari Lounge on the 1st Floor for a relaxed pre-flight experience.
- Official Phone: +254 730 888 000 (General inquiries).
- 24/7 Priority Office Safarilink phone number? : +254743364862 (For M-Pesa ticketing and urgent changes).
Looking for other airline locations in Kenya? Check out our airline offices in Nairobi list.
The 15kg Rule: Everything You Need to Know
Safarilink is very strict about their baggage policy due to the small aircraft used for bush airstrips.
- Weight Limit: STRICTLY 15kg (including hand luggage) for most safari routes.
- Bonus Allowance: Destinations like Zanzibar, Diani, Kisumu, and Lamu allow up to 20kg.
- The “Soft Bag” Rule: You must use soft-sided bags. Hard-shell suitcases are often rejected by the Captain because they won’t fit in the plane’s belly pod.
- Left Luggage: If you have extra bags, Safarilink offers a secure store at Wilson Airport where you can leave your main suitcases for free while you are on safari.
Safarilink Destinations (2026)
| Destination Category | Major Hub / Region | Key Airstrips & Gateways | Best Known For / Highlights |
| Wildlife & Safari Circuits | Masai Mara | Mara Serena, Keekorok, Kichwa Tembo, Mara North | Multiple daily flights for premium game viewing |
| Amboseli | Amboseli Airstrip | Iconic views of Mt. Kilimanjaro & large elephant herds | |
| Samburu / Shaba | Samburu, Buffalo Springs | Rugged northern reserves, unique “dry country” wildlife | |
| Laikipia | Nanyuki, Lewa Downs, Loisaba | High-end conservation areas, walking safaris | |
| Tsavo West | Tsavo West Airstrips | Rugged volcanic terrain and the famous Mzima Springs | |
| Coastal & Beach Destinations | Diani Beach | Ukunda Airport | Famous white-sand beaches of the South Coast |
| Lamu | Manda Airport | Historic, car-free island and Swahili archipelago | |
| Malindi | Malindi Airport | Tropical beaches, resorts, and marine national parks | |
| Mombasa / Vipingo | Vipingo Ridge / Moi International | Coastal hubs with direct resort and golf course access | |
| Regional Hubs & City Links | Nairobi | Wilson Airport | The primary base connecting the entire regional network |
| Kisumu | Kisumu International Airport | Direct connections to the shores of Lake Victoria | |
| Zanzibar (Tanzania) | Abeid Amani Karume International | Exotic island beach getaway via regional connections | |
| Entebbe (Uganda) | Entebbe International Airport | Primary regional gateway for gorilla trekking safaris |
❓ Frequently Asked Questions (FAQ)
Does Safarilink fly from Nairobi?
Yes, they fly exclusively from Wilson Airport (WIL). Make sure your taxi driver knows you are going to Wilson, not JKIA!
How do I pay via M-Pesa?
To avoid “payment failed” errors on the Safarilink app, use our M-Pesa Business Till. Call +254743364862 for a quote, send the KES amount, and receive your e-ticket on WhatsApp instantly.
Can I book a “Freight Seat”?
Yes! If you are a photographer with heavy gear or simply have too much luggage, we can help you book a “Freight Seat” at a child’s fare, which gives you an extra 75kg of confirmed baggage.
What are the Safarilink Nairobi office hours?
The physical office at Wilson is generally open from 6:30 AM to 6:00 PM. For support outside these hours, our 24/7 line is always active. – +254743364862
Book Your Safarilink Adventure Now
From the Serengeti to the Indian Ocean, fly with the experts.
- Call Now: +254743364862
- WhatsApp: Chat with a Safarilink Assistant