For travelers heading to Europe or West Africa, Brussels Airlines (SN) offers a reliable direct link between Nairobi and the “Capital of Europe.” As a member of the Lufthansa Group and the Star Alliance, it provides seamless connections to over 100 destinations worldwide.
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Brussels Airlines Kenya Contact & Office Info
If you need to reach the airline directly for complex rebookings or official inquiries:
- Brussels Airlines Nairobi Office: Located at Jomo Kenyatta International Airport (JKIA), Terminal 1A/1B.
- Nairobi Contact Number: +254 743 36 48 62 (Booking Support 24/7).
- International Aftersales: +32 2 723 23 62.
- Office Working Hours: Monday – Friday (9:00 AM – 5:00 PM), Saturday (9:30 AM – 12:00 PM).
2026 Flight Schedule: Nairobi (NBO) to Brussels (BRU)
Brussels Airlines currently operates several weekly non-stop flights using the Airbus A330-300 wide-body aircraft.
| Flight No | Departure (NBO) | Arrival (BRU) | Duration | Frequency |
| SN 482 | 10:50 PM | 06:20 AM (+1) | 9h 00m | Mon, Sat |
| SN 491 | 11:30 PM | 07:40 AM (+1) | 12h 20m | Wed |
- Arrival Airport: Brussels Airport (BRU).
- Terminal at JKIA: International departures typically handle check-in at Terminal 1B.
- ETA: Most flights land in Brussels in the early morning, allowing for easy onward connections to London, Paris, or New York.
- Please note that the flight departure and arrival time as well as connecting flights might differ with time.
Baggage & Services on Board
Brussels Airlines is known for its “Belgitude” service, featuring Belgian chocolates and premium dining even in Economy.
- Economy Light: 1 Handbag (8kg). No checked bag.
- Economy Classic/Flex: 1 piece of 23kg.
- Business Class: 2 pieces of 32kg each.
- Connections: Brussels is a major hub for flights to West Africa (Abidjan, Dakar, Banjul) and North America.
Frequently Asked Questions
Which terminal does Brussels Airlines use at Jomo Kenyatta (JKIA)?
Brussels Airlines departures are currently processed at Terminal 1B. International arrivals land at Terminal 1E.
Can I pay for my Brussels Airlines ticket with M-Pesa?
While the official website may not always support local mobile money, our Nairobi Brussels ticketing service facilitates instant M-Pesa ticketing at the current exchange rate.
How many hours is the flight from Kenya to Brussels?
The direct flight from Nairobi to Brussels takes approximately 9 hours.
Book your Brussels flight today – Call / WhatsApp +254 743 36 48 62