Luxury Bush Flights from Wilson Airport | Instant M-Pesa Ticketing
Searching for the Safarilink Kenya contact or the Safarilink phone number? Safarilink is Kenya’s premier safari airline, offering seamless connections to the Maasai Mara, Diani, and Zanzibar. In 2026, they’ve elevated the experience with their new Executive Safari Lounge at Wilson Airport, providing a VIP start to your bush adventure.
Don’t wait at the terminal. Our agent desk provides 24/7 support for Safarilink bookings, urgent seat confirmations, and instant M-Pesa payments for travelers who want to skip the website’s credit card hurdles.
🟢 Safarilink 24-Hour WhatsApp Support
- Call/WhatsApp:+254743364862
- Direct Help: VIP Lounge Bookings, 15kg Soft-Bag Advice, & Child Fares
- Availability: 24/7 (Human-led Safarilink Kenya customer care)
Safarilink Nairobi Office & Wilson Location
Safarilink is based at the heart of Wilson Airport. If you are heading there for a flight, here is the 2026 location info:
- Head Office: Phoenix House, Wilson Airport, Lang’ata Road, Nairobi.
- VIP Experience: Ask us about booking the Executive Safari Lounge on the 1st Floor for a relaxed pre-flight experience.
- Official Phone: +254 730 888 000 (General inquiries).
- Our 24/7 Priority Desk: +254743364862 (For M-Pesa ticketing and urgent changes).
Looking for other airline locations in Kenya? Check out our airline offices in Nairobi list.
The 15kg Rule: Everything You Need to Know
Safarilink is very strict about their baggage policy due to the small aircraft used for bush airstrips.
- Weight Limit: STRICTLY 15kg (including hand luggage) for most safari routes.
- Bonus Allowance: Destinations like Zanzibar, Diani, Kisumu, and Lamu allow up to 20kg.
- The “Soft Bag” Rule: You must use soft-sided bags. Hard-shell suitcases are often rejected by the Captain because they won’t fit in the plane’s belly pod.
- Left Luggage: If you have extra bags, Safarilink offers a secure store at Wilson Airport where you can leave your main suitcases for free while you are on safari.
Popular Safarilink Destinations (2026)
| Destination | Why Fly Safarilink? |
| Maasai Mara | Multiple daily flights to over 10 different Mara airstrips. |
| Diani (Ukunda) | The fastest way to the beach—straight from Wilson to the coast. |
| Zanzibar | Direct regional flights connecting the bush to the spice island. |
| Laikipia / Lewa | Specialized service to Northern Kenya’s luxury conservancies. |
❓ Frequently Asked Questions (FAQ)
Does Safarilink fly from Nairobi?
Yes, they fly exclusively from Wilson Airport (WIL). Make sure your taxi driver knows you are going to Wilson, not JKIA!
How do I pay via M-Pesa?
To avoid “payment failed” errors on the Safarilink app, use our M-Pesa Business Till. Call +254743364862 for a quote, send the KES amount, and receive your e-ticket on WhatsApp instantly.
Can I book a “Freight Seat”?
Yes! If you are a photographer with heavy gear or simply have too much luggage, we can help you book a “Freight Seat” at a child’s fare, which gives you an extra 75kg of confirmed baggage.
What are the Safarilink Nairobi office hours?
The physical office at Wilson is generally open from 6:30 AM to 6:00 PM. For support outside these hours, our 24/7 line is always active.
Book Your Safarilink Adventure Now
From the Serengeti to the Indian Ocean, fly with the experts.
- Call Now: +254743364862
- WhatsApp: Chat with a Safarilink Specialist